from Oak Forest, Illinois, US
Customer Support may not be necessary. I received clear and detailed download and product information before the download. I followed it and everything worked according to their script. Their price is competitive, the support excellent. I highly recommend them.
from Woodstock, Ontario, CA
Actually I think I did contact support but that was because I was too impatient with my button clicking. Now have 2010 Pro on my computer, only used Word and Excel so far but it looks good.
Got a bit daunted by the download and install instructions initially but followed them and everything worked out well.
from Springfield, New South Wales, AU
The support team was 100%. Thank you.